Terms and Conditions

PROTAPE LTD TERMS AND CONDITIONS OF SALE

The Customer’s attention is drawn to the Clauses hereof which exclude or limit the Company’s liability and those which require the Customer to indemnify the Company in certain circumstances.

Definitions and applications in these conditions;

“Company” is Protape Ltd. “Customer/Purchaser” means any person/legal entity at whose request or on whose behalf the Company undertakes any business, including the supply of any goods, advice or services by the Company.

APPLICATIONS OF CONDITIONS

All quotations and tenders are submitted, and all orders and contracts are accepted subject to the following terms and conditions unless otherwise agreed by the Company in writing. All express or implied terms, conditions, representations and warranties not stated in these Terms and Conditions and capable of exclusion are hereby excluded.

ACCEPTANCE

The Customer warrants that he is either the Purchaser or the authorised agent of the Purchaser and also that he is accepting these Conditions not only for himself but also as agent for and on behalf of the Purchaser.

In acceptance by the Customer to enter into any contract/document with the Company, the Purchaser accepts these Conditions for themselves and for any parties on whose behalf they may act and without prejudice to the generality of this Clause they accept that the Company shall have the right to enforce any liability of the Customer and under these Conditions or to recover from them any sums to be paid the Customer which upon proper demand have not been paid.

DELIVERY

All goods are despatched to the Customer’s business address as shown on the Customer’s official order form, unless otherwise requested. Where a period is named for delivery and such period is not extended by the Company in writing or under the provisions of the Conditions hereof, the Customer shall take delivery within that period. Delivery will be made via the fastest available transport method at the time. In cases where express delivery is requested, the excess cost so involved must be borne by the Customer. Any shortages or incorrect deliveries must be notified to the Company in writing within 48 hours of receipt of the goods.

In the event of stock shortages or unforeseen supply issues, we reserve the right to cancel orders and issue a full refund. 

TITLE

Title in the goods shall not pass to the Customer until all sums due from the Customer on any account with the Company have been paid. The Company may, at any time before title passes and without liability to the Customer, repossess and sell/use any of the goods and, by doing so, terminate the Customer’s right to use or sell them. Until title passes, the Customer shall hold the goods as bailee for the Company.

PAYMENT

All invoices are payable in pounds sterling, without any discount, within 30 days of the invoice date. In no circumstances shall the Customer be entitled to make any deduction or withhold payment for any reason.

Without prejudice to any other rights of the Company, if the Customer fails to pay the invoice price by the due date, the Customer shall not be entitled to any discount given in that invoice or otherwise agreed. The Customer shall pay interest on any overdue amount from the date on which payment was due to the date on which it was made, on a daily basis of 8% over the base rate from time to time quoted by Barclays Bank Plc and reimburse to the Company all costs and expenses, including legal costs, incurred in the collection of any overdue amount.

All credit terms of payment are subject to approved references, if required by the Company, upon receipt of the order or contract.

LEGAL CONSTRUCTION

These conditions shall in all respects be governed by and construed in accordance with English Law and, unless otherwise arranged, shall be subject to the jurisdiction of the English Courts.

RETURNS

Customers may return unused, fully sealed and resalable items within 14 working days of the delivery date.

Returns of this nature are subject to a 5% handling fee, calculated based on the original purchase price of the returned goods. Original shipping costs are non-refundable.

Items must be in original packaging. With a full serial number match to the products originally supplied. If the item is returned in poor condition or opened, we reserve the right to deduct additional fees or refuse the return.

The 5% handling fee does not apply to defective, damaged, or incorrectly shipped items.